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Customers Buy When They Get You

Customers Buy When They Get You

Your customers are crying out for clarity. We live in a cluttered world. We have so many options it's hard to sort them out. We've filled our lives with stuff: smartphones, iPads, email, GPS, Twitter, Facebook, work, home, soccer practice, projects, vacations, and the...

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Customers Want Clarity Not Certainty

Customers Want Clarity Not Certainty

Nothing in life is guaranteed. We know that. We accept that. That's life. So why do organizations try to sell on ROI (return on investment)? It's as if they can predict the future, and guarantee their customers will have specific results. It just doesn't work that...

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