Talent is a foundational building block of a sticky brand. Capital Iron has grown a sticky brand with a very purposeful HR strategy. Close to 90% of their staff are full time employees compared to the retail industry standard of 15 to 20%. Their staffing strategy is designed to support a highly unique retail experience.
It's very hard to grow and build a business if your industry is in decline. Industries, like businesses, have natural lifecycles. They form, they grow, they blossom, they decline and in many cases they die. It's a tough ride if you get caught on the tail end of your...
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