Category: Interview

How to Win When the Playing Field Is Leveled — Interview with Alex Cibiri, CEO of Element Fitness

How to Win When the Playing Field Is Leveled — Interview with Alex Cibiri, CEO of Element Fitness

Alex Cibiri, CEO of Element Fitness, shares on the Sticky Branding Podcast how Element Fitness navigated the crisis to maintain revenue, avoid layoffs, and achieve a 90% member retention rate with a 9.8 Net Promoter Score. Alex speaks to pivoting, grit, and the spirit it takes to thrive in a crisis.
Leading with Compassion — Interview with Henry’s CEO, Gillian Stein

Leading with Compassion — Interview with Henry’s CEO, Gillian Stein

After a startling 90% drop in revenue, Gillian Stein, CEO of Henry's, shares on the Sticky Branding Podcast her approach to leadership, navigating the crisis, and how Henry’s is innovating and coming out of the pandemic stronger than ever.
Good Is Average and Average Isn’t Worth Sharing

Good Is Average and Average Isn’t Worth Sharing

Anyone can deliver good service, but that doesn't get your customers talking about your business or referring it. Create memorable moments to engage your customers and get them singing your praise.
Don’t Wing It

Don’t Wing It

It baffles me when people try to "wing it." I see it all the time. Job seekers show up to an interview, and they ...

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Jeremy Miller

Top 30 Brand Guru

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