Alex Cibiri, CEO of Element Fitness, shares on the Sticky Branding Podcast how Element Fitness navigated the crisis to maintain revenue, avoid layoffs, and achieve a 90% member retention rate with a 9.8 Net Promoter Score. Alex speaks to pivoting, grit, and the spirit it takes to thrive in a crisis.
After a startling 90% drop in revenue, Gillian Stein, CEO of Henry's, shares on the Sticky Branding Podcast her approach to leadership, navigating the crisis, and how Henry’s is innovating and coming out of the pandemic stronger than ever.
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