June 27, 2017
Social Media Communities
Vibrant communities are organized around Small Acts of Participation. These are activities that bring like minded people together to contribute to the organization’s mission.
My definition is a little academic, but the concept is really simple. Small Acts of Participation are the most visible and central activities of organized communities:
A more obvious example of a Small Act of Participation is “going to church.” Christians go to church on Sundays to worship and reinforce their faith.
Small Acts of Participation are not the purpose of the organization, or even how it delivers value. Rather the activity is a community building block. It brings people together to participate in the organization’s mission.
It’s easy to ignore Small Acts of Participation, because they can be so central to an organization. For instance, what would Habitat for Humanity be without a home build?
Habitat for Humanity could be a valuable NGO that raise funds and awareness to achieve its mission of “housing for all.” But the build — bringing a group of volunteers together to help a family build a home — is the linchpin of the community. It’s a Small Act of Participation that enables people to get involved in the cause.
A Small Act of Participation generates several benefits for the organization:
By baking build projects into its funding and delivery model, Habitat has grown into one of the most successful NGOs on the planet. Each build becomes a multiplier for participation, recruitment, fundraising, and fulfilling the organization’s mission.
With the rise of social media, it’s never been easier to engage a large group of like minded people. But not all activities are equal for community building. Events, social media campaigns or blogging may appear to spark engagement, but they may not be enough to foster a community.
Small Acts of Participation deliver three outcomes for participants:
Connection, contribution, and recognition helps the activity become the connective glue of the community. They transform mundane projects and tasks into Small Acts of Participation.
To activate your community focus on one central activity.
Small Acts of Participation are unique activities, because they bind the organization’s mission with a visible activity. The activities can vary widely from organization to organization:
You can find countless ways to engage people in practical activities, but what matters is the experience participants gain. When you bind an activity to the mission of your organization it can engage people in unexpected ways. This is the central idea of how to grow a community.
What do you think?
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