It’s ok to fire bad customers. Actually, it’s great to fire bad customers. Bad customers are holding your business back. They are stunting it’s growth, and hurting your brand. Fire bad customers to free your company to do great work.
Saying "no" is hard. Saying "I don't want your business anymore" is even harder. Firing clients is delicate and difficult, but it's essential to growing your business. Ok, let's qualify this a little. Firing a bad client is not hard. Firing a client who treats you or...
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