Category: Brand Differentiation

The Rise of Consumer Marketing in B2B

The Rise of Consumer Marketing in B2B

Until recently, business-to-business (B2B) companies have relied on traditional sales models – relationships, ...
What Animal is your Brand?

What Animal is your Brand?

Who doesn't love a talking animal? They're cute, engaging and memorable. Think of the Alfac duck or the GEICO ...
Instilling a Design Ethic

Instilling a Design Ethic

Design is a nebulous term. At its most trite description, it's a practice of making things beautiful. I don't ...
Brand Personalities Sell; They’re Sticky

Brand Personalities Sell; They’re Sticky

Have you ever described someone as "lacking a personality?" As if to say, they were so bland and boring they ...
What Sets You Apart?

What Sets You Apart?

When I am interviewing job seekers, too often I hear them state the obvious and describe themselves as smart, ...
The Curse of Being “Professional”

The Curse of Being “Professional”

I am tired of companies that want to be "professional."  This is just another way of saying, "I want to be bland, ...
Managing Brand Trust

Managing Brand Trust

Trust takes time.  It takes years to build, but it can be broken in seconds. In May, 2009 Toyota was voted the ...
People Persuade Themselves

People Persuade Themselves

One of the great myths of sales and advertising is people can be persuaded to do things they don't want to.  Some ...
Kicking Tires: How Customers Perceive Quality

Kicking Tires: How Customers Perceive Quality

Is a Mac better than a PC?  Depends who you talk to.  I think the general feeling is Macs are better designed, ...
Creating a First Call Advantage: Applying the 3% Rule

Creating a First Call Advantage: Applying the 3% Rule

The 3% Rule is like the 80-20 Rule.  It's a rule of thumb to understand your customers' buying cycle.  The goal is ...
Content is King. No, Context is King. Which is it?

Content is King. No, Context is King. Which is it?

There's a debate raging in the blogosphere amongst marketers.  On one side are the content advocates.  They ...

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Jeremy Miller

Top 30 Brand Guru

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